Public offer

Revision dated 01.10.2026 1. General 1.1. This document is an official offer by Limited Liability Partnership “Growth Technologies” (the “Operator”) to conclude a services contract on the terms of this public offer (the “Offer”, the “Contract”). 1.2. The Offer governs use of https://paymen.store/ru (the “Site”) and purchase of Paymen Store services (the “Services”). 1.3. The Site provides a catalog of digital and payment services, including games, subscriptions, telecom, eSIM, transfers and other offers available on the Site. 1.4. This Offer is addressed to natural and legal persons who use the Site and/or purchase Services (the “Customer”, the “User”). 1.5. Payment for Services, placing an order, account registration or any other action marked on the Site as acceptance is a full and unconditional acceptance of the Offer. 1.6. If the User does not agree with the Offer, the User must stop using the Site and must not purchase Services. 2. Definitions 2.1. “Site” means the website at https://paymen.store/ru, including its pages, account area and available features. 2.2. “Operator” means Limited Liability Partnership “Growth Technologies”, which provides Services through the Site. 2.3. “Customer” means a person who accepted the Offer and purchases Services. 2.4. “Services” means services, digital products, top-ups, payment operations, access, subscriptions, eSIM, games and other offers published on the Site and provided by the Operator under this Offer and the description of the specific service. 2.5. “Order” means a Service chosen by the Customer and placed through the Site or another agreed method. 2.6. “Acceptance” means full and unconditional acceptance of the Offer by the actions listed in section 6. 3. Subject 3.1. The Operator undertakes to provide the chosen Services, and the Customer undertakes to pay for them and comply with this Offer. 3.2. The specific scope, term, price, limits, countries, operators, games, subscriptions and other parameters are stated on the Site, in the service card, order form, account, invoice or other service description. 3.3. Services are provided against 100% prepayment unless the Site says otherwise or the Parties agree otherwise. 3.4. The result of a Service may be a payment, a balance top-up, a code/key/voucher, eSIM activation, a transfer, an order number, an operation status or another digital result stated on the Site. 4. Provision of Services 4.1. To receive Services the Customer selects a Service on the Site, provides the required data and pays. 4.2. The Customer must provide accurate, current and complete data needed to provide the Services, including phone number, email, account identifier, region, recipient details, subscription or eSIM parameters or other information if required for the specific Service. 4.3. The Operator starts providing Services after payment is confirmed, unless the specific Service description says otherwise. 4.4. A Service is deemed properly provided after the actions in its description are completed: payment, delivery of a digital code, transfer of activation data, sending an order number, showing an operation status or other confirmation of fulfilment. 4.5. The User is responsible for the accuracy of the data provided. If the Service was provided using the User’s data, the Operator is not liable for the inability to refund because of the User’s error, unless the law requires otherwise. 5. Price and payment 5.1. The price is the price published on the Site when the order is placed, unless the Parties agree otherwise. 5.2. The payment currency is shown on the Site, in the Service card or in the payment form. 5.3. The Operator may change prices unilaterally. Changes do not apply to already paid orders unless the law or the specific Service terms say otherwise. 5.4. Payment is made by the methods available on the Site, including bank cards and/or other instruments available in the payment form at the time of payment. 5.5. Payment data is processed through a secure payment infrastructure. The Operator does not store the full card number, CVV/CVC or other sensitive card data. 6. Acceptance 6.1. The Offer is accepted by one or more of the following: paying for a chosen Service on the Site; placing an order or request; registering an account and confirming agreement with the Offer; starting to use paid features; any other action marked on the Site as acceptance. 6.2. From the moment of acceptance the Contract is concluded between the Operator and the Customer. 6.3. Acceptance means the Customer has read the Offer, the Privacy Policy, the Cookie policy and the Payment and refund policy and accepts them. 7. Operator’s rights and duties 7.1. The Operator undertakes to provide Services as described on the Site, keep the Site reasonably operational, provide support and comply with applicable law. 7.2. The Operator may change Site features and service terms, perform maintenance, request information needed to provide Services, and suspend or refuse Services if the Customer breaches the Offer, the law, payment-system rules or third-party rights. 8. Customer’s rights and duties 8.1. The Customer undertakes to provide accurate data, pay on time, use the Site lawfully, not infringe the rights of the Operator, other users or third parties, not interfere with the Site and keep their credentials safe. 8.2. The Customer may receive Services under the Offer, contact support and request a refund in the cases provided by the Payment and refund policy and applicable law. 9. Restrictions and prohibited acts 9.1. It is prohibited to use the Site and Services for purposes that breach the law, third-party rights, payment-system rules or terms of external platforms. 9.2. Prohibited topics and acts include, in particular: extremism, terrorism, calls to violence or incitement of hatred; discrimination and humiliation on the grounds of race, nationality, religion, sex, orientation, disability and other grounds; pornography, sexual services, exploitation and sexualization of minors; unlawful trafficking in narcotic drugs, psychotropic substances and their analogues; weapons, ammunition, explosives and instructions for making them; fraud, phishing, pyramid schemes, forged documents; malware, hacking, spam, circumvention of security systems; infringement of intellectual property; sale or purchase of accounts, personal data, stolen or compromised materials; use of another person’s payment instruments without the owner’s consent. 10. Refunds 10.1. Refunds are made under the Paymen Store Payment and refund policy. 10.2. If Services cannot be provided due to the Operator, the unused Service or unused part is refunded. 10.3. If a Service was provided properly and in full, no refund is made unless applicable law or the specific Service terms require it. 10.4. For certain digital Services, codes, vouchers, top-ups, eSIM and transfers a refund may be impossible after fulfilment, activation, delivery of a code or sending of a payment/transfer. 11. Liability 11.1. The Parties are liable for breach of the Offer under the law of the Republic of Kazakhstan and any mandatory rules that apply to the User by law. 11.2. The Operator is not liable for inability to provide Services because of incorrect Customer data, acts of third parties, temporary Site unavailability for technical reasons, or the consequences of the Customer breaching the law, third-party rights or rules of external services. 11.3. The Operator’s aggregate liability under the Contract is limited to the price of the paid Service giving rise to the claim, unless applicable law provides otherwise. 12. Force majeure 12.1. The Parties are released from liability for non-performance or improper performance caused by force majeure. 13. Intellectual property 13.1. All rights to the Site, its design, code, texts, images, databases, trade designations and other materials belong to the Operator or are used by the Operator on a lawful basis. 13.2. The User may not copy, distribute, modify or use Site materials without the Operator’s written consent, unless the law or Site features allow it. 14. Personal data 14.1. Users’ personal data is processed under the Paymen Store Privacy Policy. 15. Complaints and disputes 15.1. All requests and claims are sent to info@paymen.store. 15.2. Requests are reviewed within 7 calendar days from receipt of the request and the necessary information, unless the law sets another period. 15.3. The Parties will try to settle disputes by negotiation. If a dispute is not settled by negotiation, it is resolved as provided by applicable law. 16. Changes to the Offer 16.1. The Operator may change the Offer unilaterally. The current version is published on the Site and takes effect on publication unless the new version states another date. 16.2. This Offer is governed by the law of the Republic of Kazakhstan unless mandatory rules of applicable law provide otherwise. 17. Operator details 17.1. Operator: Limited Liability Partnership “Growth Technologies”. 17.2. BIN: 260740021347. 17.3. Address: Kazakhstan, Almaty, Almaly district, Abay Avenue 115, 050008. 17.4. Director: Mamay Azamat Adiluly. 17.5. Email: info@paymen.store. 17.6. Website: https://paymen.store/ru.